Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at: hello@momentpets.com

How long it takes for my items to arrive?

It usually takes 4-9 business days for all orders to arrive in USA, Canada, UK, Australia. Shipping times vary based on customer location, season and shipping location.

How long it takes to dispatch the order?

It usually takes up to 1-3 business days, while, in peak times, it may take up to 4 business days to dispatch.

Do you ship worldwide?

No, We are Not shipping Our items in Worldwide. we are currently ship our items, United-States, Canada, Australia, UK, France,Germany

What payment methods are accepted?

We accept all Major Credit Cards:
Amex, ApplePay, Discover, GooglePay,DinersClub, Mastercard, Paypal, Vsa, ShopPay

Where is your company located?

Our company's headquarters are located in the US, while our warehouses and vendors are scattered across USA, Europe.

Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

Who can I contact if I have a problem with my order?

All inquiries can be forwarded to hello@momentpets.com